The staff - accommodating and excellent. Fast check-in, parking close to the building. Everything excellent. Perfect and magnificent position in Ruse. Air-conditioned and beautifully maintained room, set walk from a train station.

The hotel was exceptionally comfortable, I appreciated it, especially city view. The breakfast included bread, pastries, and meats for everyone. Had very central location right at the centre of everything.

We liked this very good business hotel. There was very pleasant staff and the service was very good. The room was nice cosy and air conditioned, and it had climate control and a balcony that were useful. Our stay there was comfortable.

Liked the place, had a REALLY GREAT stay in February. The room was air-conditioned and beautifully maintained with a huge bath, a bedroom and all basic comfort, we felt like at home.

The breakfast had a good choice of options and included bread, pastries and meats. The room was well renovated and spacious plus it had an electric kettle, a mini fridge bar and an air conditioning...

I had a fantastic stay at a well-located hotel in Ruse. The room was nice and comfortable, with a luxurious feel. The bed was super comfortable and the heating system kept me warm on chilly days. The hotel was very clean and the internet via wifi was reliable. Plus, the staff was friendly and helpful, making sure all my needs were taken care of. I highly recommend this hotel for both business and leisure trips.

Location right in the heart of the city. Renovated lobby and restaurant area. Full breakfast buffet. Guarded parking. Staff speaks English.

Hotel is a trap, renovation was only for entrance and luxury rooms. Standard rooms are in miserable condition, looking like 70's, completely soulless. Old and worn out furniture, carpet and window. Uncomfortable bed. During storm, water came inside. No decoration, no refrigerator, just a small TV, and out-of-fashion lights. Primitive, spartan bathroom with torn wallpaper, just one towel and poor ventilation. Annoying smoke odor in room. This is far away the 4 star standard and photos are misleading. Worthy only for retro lovers, if you want to get a taste of communistic times Bulgaria.

The hotel is in the very center of the city. The restaurant and the garden of the hotel are beautiful.

The rooms are falling apart. The furniture is dating centuries ago.

Perfect and fairly clean hotel, lovely views on the central park of the city. The restaurant was good, for dinner.

Absolutely perfect and excellent location to Svoboda Sq. Walk from a train station, very convenient.

It was exactly what we were looking for.

We were in a perfect and good location not too far away from Svoboda Sq.

Everything was well-maintained, nice staff, gorgeous views on the central park of the city. The room was perfectly clean, exceptionally comfortable bed. The location was great; greatly enjoyed being within short walking distance to Svoboda Sq.

An electronic key card, a work desk, and a flat-screen TV with satellite channels available in the superior queen room.

We loved our stay at this hotel as it was situated right in the heart of the city. We were close to all of the shops and restaurants that we wanted to visit. Additionally, the staff was extremely helpful and friendly. They gave us great advice on where to eat and visit around the city. Finally, the room was immaculately clean, and the hotel facilities were top-notch. We found the parking to be very easy and convenient.

There was nothing we didn't like during our stay.

Good down stairs - reception, restaurant, bar etc. Good breakfast. Great location.

Room I stayed in stuck in 1970's timewarp.